雅思写作G类小作文-投诉信注意事项及范例

雅思G类小作文的资料一直比较少,投诉信是雅思写作G类小作文中最常见的一种,今天,墨尔本文波雅思就为大家分享投诉信的写法及例文:

投诉信一般分为三大部分:

第一部分包括自我介绍、投诉事由、自己的感受等;

第二部分为投诉的事实与理由;具体描述当时的情形,如人物、时间、地点和原因等。指出具体问题及其所产生的后果。

第三部分可分为提出个人要求建议,清晰说明读信人可以做的补救措施,希望有关部门和人士做出相应改进,以及提出愿望,希望早日得到答复。

下面有一篇范例:

Dear Sir/Madam,
I am writing to you to complain about the CD Player which I bought in your store in January.After only two days,things started to go wrong.
The first problem was the CD drawer,which opened and closed too quickly.I nearly trapped my fingers in it.The next day,I recorded a CD onto a cassette.Everything worked,but the sound quality was very poor.On the following day,the CD Pause button stopped working.
Naturally,I returned the player to you for repair.Your assistant said I would have to wait only a week.After two weeks,the necessary spare parts had still not arrived.Eventually,nine weeks later,I collected the stereo.The CD player worked properly,but there was no improvement in the recording quality.
I am not satisfied with the equipment nor with the service I have received.I am therefore writing to ask for a full refund.I will return the player to your shop on Monday and I expect to receive a cheque for $250.

Yours faithfully,
Johns

 

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