Briefing: A woman went to Centrelink to make an enquiry about her husband who is suffering from dementia.
E: Good morning. How can I help you?
E: Could you tell me what the problem is with your husband?
E: I am sorry to hear that. Would you mind if I ask about your financial condition?
E: I am glad to hear that. Do you have any family members around you?
E: I see. You might be eligible for the Carer Allowance. I suggest you get contact with Care Australia.
E: Care Australia is an organisation for people like you. They will provide day-to-day care for the roles you do now.
E: They can find people to take care of your husband once a week or on the weekends to give you some rest.
E: Here is the contact details and the form you need to fill in.