【CCL真题】【墨尔本CCL】【CCL音频】CCL考试真题一直比较稀少，而且错误也比较多。墨尔本文波英语培训学校给CCL考生录了最近2019年的CCL真题，希望对大家备考有用。
Dialogue 1 开公司账户
Business Bank Account
A: Good Morning, I am the bank specialist of xxx bank. How can I help you today?
B: 你好，我刚注册了一家出口公司，我想开一个商业银行账户。你们银行对新开户的用户有什么推荐吗？
Register: record sth in a list, 名词是registration register a company
Enroll: to officially arrange to join a school, university, or course, or to arrange for someone else to do this; enroll in/for a course; enroll my kid in a school/university
Open an account
Close/cancel/delete an account
Turn on
Switch on: cause sth to change suddenly
A: Certainly. Before we move further, can I ask some details about your business？
Is your export company a small business?
B: 是的，我的公司暂时是一家小公司，我希望我能把这家公司做好做大。那么，也许许多年以后，我就是一家大公司的主管了。
A: I hope that so. In our bank, we offer a package service for small businesses.
一个服务套餐
Package: Australian
Combo/combination: American
B: 对于这个商业账户，我需要有公司信用卡，并且由于我的生意很多交易都是用支票结算的，所以我需要这个账户拥有支票结算功能。
I hope the business account could support the function of check clearance.
A: Unfortunately, this package can meet most needs of small businesses, including credit card, xxx, but cheque is not one of the functions. For the business transactions, instead of using cheque, most of our clients transfer money online.
B: 那是在太糟糕了。我不信任国际电汇转账，我曾经有过很糟糕的经验。以前我因为电汇交易错误（这个很模糊，只是大概概念），我损失了很大一笔钱。
A: I am so sorry to hear what happened to you. But I hope you could trust our bank’s security system which can ensure that your every transaction is safe.
B: 那好吧。我在澳洲已经生活7年了。如果我今天注册这个商业银行账户，那请问我什么时候可以拿到公司的信用卡？
A: If you open the business account today, we need your company registration letter and you also have to satisfy the 100 point of identification check, then we will sort out the credit card for you as soon as possible.
B: 我觉得我暂时还不能开这个户，因为没有支票功能对我的生意来说，始终是一个大问题。很感谢你给我的信息。
A: Hi, Mrs Wang, my name is Grace, the customer officer of Consumer Affairs. I know you come here to complain about some issues. How can I help you today?
B: 我实在是太生气了。我昨天给我儿子买电脑，我选了一家比较大的电脑商店，我希望能够获得很好的价钱。
A: OK, then what’s happened? In the computer shop, who did you speak to? Can you tell me some details about when happened on that day? If you don’t mind, I’m going to take some notes.
B: 在电脑商店里，是一个叫做汤姆的销售人员接待的我。我跟他说我想给儿子买一台电脑，因为他刚上大学。那个叫汤姆的人建议我买最好的，并且不用担心价格。因为他们的电脑可以提供贷款服务以分期支付。
Installment: buy sth by/in installment
Amortization is the paying off of debt with a fixed repayment schedule in regular installments over time like with a mortgage or a car loan. 在财务中，有计划地偿还债款叫分期偿付；在会计中，对某项账目有计划地在几年内冲销，叫摊销。前者如房屋贷款，借款人按月分期归还，包括利息和逐渐减少的本金。这种按计划逐步减少的偿还方式对贷方更安全，而对借方来说，偿付一系列的小额款比一次性偿还一笔巨款要更容易些。后者如建筑物、机器或矿山之类资产在有效使用期限内的摊销，是指企业逐渐减少其资产负债表上的估值。美国政府不时地允许加速资产的摊销，可减轻资产购置后最初几年的所得税负担，从而鼓励工业的发展。
A: Did the salesman give you any document? Did you sign any paperwork at that time?
B: 是的。因为当时快到关店的时间了，他告诉我如果现在不买就错过机会了。我就签了。
A: I understand that it seems you have made a decision under pressure. I think you must be very disappointed when you left the shop, right?
B: 不，其实我当时还挺高兴的。但是，当我坐在回家的火车上看他给我的文件的时候，虽然我的英文不好，但是我也能意识到，这个买电脑的贷款我根本付不起。
A: The Office of Consumer Affairs will investigate this matter. In Australia, there are certain laws to protect consumers in such situations. （参见文波CCL缩写翻译）
B: 我想我真的是太笨了。我当时居然都没有打开包装，我也没有告诉我儿子。我觉得这实在是太丢人了。我希望这个问题能够尽快处理了。
